Shipping policy

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Shipping policy

Local shipping service: SF Express

Our store provides SF door-to-door service (local). In-stock products will be shipped within 1-3 working days after placing an order. Depending on the service status of the logistics provider, the goods will be delivered 1-3 working days after being sent.

Overseas shipping service: DHL

Shipping and delivery days vary by region. If you have any questions, please contact our store.

Return and exchange policy

Most of the goods in our store are purchased from Japanese antique dealers who hold antiquities certificates. The store has specialized appraisers and is 100% authentic. Please understand that second-hand goods may have imperfections. Please confirm the details before placing an order. The goods are shipped without warranty. Return or exchange. Mailing involves risks, and the customer must bear the risk of mailing. If necessary, you are welcome to use the insurance service of the mailing company to ensure the safety of the shipment.

1. We do not accept any returns or exchanges, all items are final sale.

2. If the goods you receive are damaged during transportation or have any problems, please contact us within 24 hours after receiving the goods.

3. Once sold, if the customer has any questions after receiving the goods, please contact us immediately. We will not accept it later.

4. We will not accept return or exchange requests for personal reasons, so please noted that.

5. When unboxing the product, please remember to videotape the entire process to ensure the rights and protection of both parties. If there are any problems with the product, please contact customer service within 24 hours after receiving the shipment for follow-up. It will not be accepted after the time limit.